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Estimating damage in a collision repair facility is a critical step in not only customer satisfaction, but shop profitability.
It’s important that the appraiser of the damage understand all the needed operations to completely repair the vehicle in an economical and efficient manner. When it comes down to it, the estimate will set the tone and the pace of the repair while also serving as the single source for shop compensation.
In this episode of Repair University, Jason Bartanen from I-CAR joins us to discuss the best tips for becoming a better estimator.
From insurance adjuster to Independent appraiser to shop estimator identifying damage and the needed steps to repair can be the most valuable asset to a customer.